At Royal Excursion Travels, our utmost priority is ensuring your satisfaction with our services. While we strive to deliver exceptional experiences tailored to your needs, we understand that circumstances may arise where you might need to request a return or refund. Below is our comprehensive return policy:

1. Service Eligibility:

• Our return policy applies solely to services rendered by Royal Excursion Travels.
• It does not cover physical products or third-party services.

2. Refund Eligibility:

• Refunds are only applicable in cases where the service provided falls short of the agreed terms or does not meet reasonable expectations.
• Requests for refunds must be made within [X] days of the completion of the service.
• Refunds will be issued at the discretion of Royal Excursion Travels, following a thorough review of the circumstances surrounding the request.

3. Process for Refund Requests:

• To request a refund, customers must contact our customer support team at [Contact Email/Phone Number] and provide details of the service in question, along with reasons for the refund request.
• Our team will investigate the matter promptly and communicate with the customer regarding the outcome of the review.

4. Conditions for Refunds:

• Refunds will only be processed if the service deficiency is attributable to Royal Excursion Travels.
• Refunds will not be issued for circumstances beyond our control, including but not limited to acts of nature, third-party negligence, or customer change of plans.
• Any service fees or charges incurred by Royal Excursion Travels in the process of rendering the service will be deducted from the refund amount.

5. Cancellation Policy:

• Customers may cancel booked services subject to the terms outlined in our cancellation policy.
• Depending on the timing of the cancellation and the nature of the service, cancellation fees may apply.

6. Modifications to Services:

• Royal Excursion Travels reserves the right to modify or discontinue services without prior notice.
• In the event of service modification or discontinuation, customers will be duly notified, and appropriate arrangements will be made to accommodate their needs.

7. Contact Information:

• For any inquiries regarding our return policy or to initiate a refund request, please reach out to our customer support team at [Contact Email/Phone Number].

8. Policy Updates:

• Royal Excursion Travels reserves the right to revise or update this return policy at any time without prior notice.
• Any changes to the policy will be reflected on our website, and customers are encouraged to review it periodically for updates.

By engaging with Royal Excursion Travels, customers acknowledge and agree to abide by the terms outlined in this return policy.

Thank you for choosing Royal Excursion Travels for your travel needs. We look forward to serving you with excellence.

Sincerely,

Harjinder Pal Singh
[Founder of Royal Excursion Travels]